Troubleshooting: Remember app
I can't add due dates, tags, voice notes, or attachments to an entry
If your entry is in a folder that's synced with an email account or an Evernote account that you added to
your BlackBerry device, you might not be able to add due dates, tags, or attachments to the entry. Try
moving the entry into a new folder.
Productivity and work
User Guide
275
I can't send something to the Remember app
Some items can't be sent directly to BlackBerry Remember. You should be able to send photos, videos,
audio files, websites, contacts, and Documents To Go files to the Remember app.
You might not be able to share certain items into folders that are synced with a work account.
I can't open a folder in the Remember app
If your BlackBerry device is set up to use BlackBerry Balance, you might need to unlock your work
space to access all of your folders and entries.
1. In the Remember app, at the top of the screen, tap Tap to Unlock Work Space.
2. Enter your work space password.
Productivity and work
User Guide
276